Improving F&I performance

New Starter Training programmes

How crucial is it for you and your business to create a positive and professional first impression to prospective employees and new starters? 

Do your new employees have a professional induction and structured training organised for them from day 1?

Do your Sales Management team physically have the time to be able to train new starters on a one to one basis adding unnecessary pressure to their existing duties and is this where their time is best spent?  Or do you do what you have always done and ask for a volunteer within your sales team to introduce them to their exciting new career by shadowing them throughout their daily duties?

Why not let us help you?

i-inspire consulting can provide you with a structured new starter training programme that is delivered on site and is developed with your input.

We can incorporate all areas of the sales process, structure of your Dealership and core values within the programme to ensure that your new employees can provide you with an immediate R.O.I.

We incorporate the key aspects of the 2 week I.M.I level 2 training course and condense this down into a 2 to 3 day new starter induction programme.

As the industry takes increasing numbers of new starters from a non automotive Industry background it is more important than ever to train and inspire these people in an extremely professional, supportive and structured way.

As we are always telling our sales people you have one chance to create a positive and professional first impression with our customers, but how seriously do we apply this to our own sales people?

The day to day running of a modern dealership is so fast paced and with the ever increasing pressure from the manufacturer in reporting, performance against targets and dealer standards, do your sales management team relish the prospect of training a new starter or is it, in truth, an inconvenient extra demand of their time?

How do you ensure that your sales people are ready to take the step forward in engaging with your customers? 

With the importance of successfully passing a mystery shop with percentages of your manufacturer back end bonus relying on this, how important is it that your sales team are living and breathing your sales process?